Legal

Refund Policy

Last updated: July 31, 2026

1. Payment Requirements

All services, sessions, and events require advance payment. Appointments are only confirmed once payment is received.

All sales are final. Refunds are not issued except in the specific circumstance outlined in Section 7 below.

2. Cancellations (48 Hours Required)

If you need to cancel or adjust your appointment, notice must be given at least 48 hours before your scheduled session.

Cancellations made more than 48 hours prior will receive:

  • A full credit toward a future session of the same service
  • No refunds

Credits do not expire.

3. Rescheduling Policy (One Time Only)

If you cancel between 24 and 48 hours before your session:

  • No refund
  • You may reschedule one time only

If you cancel again after rescheduling, the session is forfeited with:

  • No refund
  • No credit
  • No further rescheduling

This ensures fairness and protects scheduling boundaries.

4. Late Cancellations (Less Than 24 Hours)

Cancellations made less than 24 hours before your session time:

  • Will not be refunded
  • Will not receive credit
  • Cannot be rescheduled

The session will be considered forfeited.

5. No-Show Policy

A "no-show" includes:

  • Failure to attend the session without notice
  • Not joining the Zoom call or answering the phone
  • Arriving more than 10 minutes late

All no-shows result in:

  • No refund
  • No credit
  • No rescheduling

6. Late Arrival

Sessions begin and end at the scheduled time. If you arrive late, the session still ends at the original time. No partial credits or extensions are offered.

7. If Michael Is Unable to Connect

In rare cases, if Michael is truly unable to connect during a private mediumship session:

  • A rescheduled appointment will be offered
  • If the same issue happens again, a refund may be issued at Michael's discretion

If a refund is authorized, a $50 administrative fee will be deducted to cover time, preparation, and processing costs.

8. Technology Issues

Clients are responsible for ensuring:

  • A functioning device
  • A stable internet connection
  • Access to Zoom or the agreed communication platform

If technical issues occur on the client's side, the cancellation and no-show policies apply. If technical issues occur on the Let's Ask Spirit LLC and Michael Edsel side, the session will be rescheduled at no additional cost.

9. In-Person Appointments

If illness, emergency, or unexpected circumstances prevent an in-person appointment from taking place, the session may be moved to Zoom or phone, or rescheduled. Such circumstances do not qualify for a refund.

10. Final Authority

Let's Ask Spirit LLC and Michael Edsel reserve the right to make final decisions regarding cancellations, rescheduling, credits, and refunds. This policy supports fairness, energetic integrity, and respect for everyone's time.

Contact

To ask about a refund or reschedule, email askspiritwithmichael@gmail.com or use the contact form.